Terms & Conditions

1. WEBSITE USE

By accessing this website, you agree to these Terms & Conditions.

All website content is provided for general informational purposes only. Product descriptions, specifications, availability, lead times, and pricing are subject to change without notice.

Nothing on this website constitutes a binding offer. Supply is only confirmed through formal written quotation and written acceptance.

Maxiss Engineering & Solutions is not liable for website downtime, inaccuracies, third-party links, or reliance on website content without written confirmation.

All website content (text, branding, logos, graphics, documentation) remains the intellectual property of Maxiss Engineering & Solutions.

2. BUSINESS SCOPE CLARIFICATION

Maxiss Engineering & Solutions operates strictly as a steel supply and procurement coordination specialist.

We:

  • Support specification alignment and detailing review for ordering accuracy

  • Coordinate compliant material supply through established manufacturing partners

  • Provide available mill certification and traceability documentation

We do not:

  • Provide structural design certification

  • Undertake fabrication unless expressly agreed in writing

  • Perform installation or site supervision

  • Accept responsibility for engineering design prepared by others

All engineering approval remains the responsibility of the Customer or appointed consultant.

3. QUOTATIONS & ORDER CONFIRMATION

  • Quotations are valid for 14 days unless stated otherwise.

  • Prices exclude GST unless specified.

  • Freight, lifting, unloading, and site handling are excluded unless listed.

  • Orders are only confirmed upon written acceptance by both parties.

No production or procurement shall commence without written confirmation.

4. MARKET FLUCTUATION & PRICE ADJUSTMENT

Steel pricing is subject to global commodity volatility.

Where there is a material increase in:

  • Raw steel costs

  • Manufacturing charges

  • Energy surcharges

  • Freight or logistics costs

  • Import tariffs

  • Exchange rates

prior to confirmed production or dispatch, the Supplier reserves the right to request equitable price adjustment with written notice.

5. PAYMENT TERMS

  • Deposits may be required for custom or special orders.

  • Payment terms are as stated on invoice.

  • Late payments may incur interest at 2% per month.

  • The Customer is liable for all recovery and legal costs.

Title to goods remains with the Supplier until full payment is received.

The Supplier reserves the right to register a security interest under the Personal Property Securities Act 1999 (NZ).

6. DELIVERY & RISK

Delivery dates are estimates only and are not guaranteed.

Risk passes to the Customer upon delivery or collection.

The Supplier is not liable for delays caused by:

  • Manufacturing issues

  • Freight disruption

  • Port congestion

  • Labour shortages

  • Natural disasters

  • Government restrictions

  • Supply chain interruption

Unloading is the Customer’s responsibility unless agreed otherwise.

No liquidated damages shall apply to supply delays.

7. FORCE MAJEURE

The Supplier shall not be liable for failure or delay due to events beyond reasonable control, including but not limited to global steel shortages, natural disasters, industrial action, government regulation, or transportation disruption.

Delivery timelines shall be extended reasonably during such events.

8. COMPLIANCE & DOCUMENTATION

The Supplier will provide:

  • Mill certificates (where available)

  • Manufacturer declarations

  • Traceability documentation where contractually required

The Supplier does not warrant third-party engineering calculations unless separately contracted.

The Customer remains responsible for:

  • Structural design approval

  • Installation accuracy

  • Site compliance

  • Engineering verification

9. VARIATIONS

Any change to:

  • Material grade

  • Coating or finish

  • Quantities

  • Specifications

  • Delivery sequencing

  • Documentation requirements

after order confirmation may result in price adjustments and revised lead times.

All variations must be confirmed in writing.

10. RETURNS & CLAIMS

Claims must be made within 48 hours of delivery.

Custom or special-order materials are non-returnable.

Goods must not be altered prior to inspection.

Minor dimensional tolerances or finish variations within accepted industry standards do not constitute defects.

11. WARRANTY

Manufacturer warranties are passed through where applicable.

For business customers, the Consumer Guarantees Act 1993 is contracted out where legally permitted.

No additional warranties are provided beyond those required by law.

12. INDEMNITY

The Customer indemnifies the Supplier against claims arising from:

  • Incorrect drawings or specifications

  • Engineering or design errors not prepared by the Supplier

  • Improper installation or handling

  • Structural failure not caused by material defect

  • Use of materials outside intended purpose

This indemnity survives completion of supply.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by New Zealand law:

  1. The Supplier’s total aggregate liability is limited to the lesser of:

    • The invoice value of the relevant goods supplied; or

    • The amount recoverable under the Supplier’s insurance policy.

  2. The Supplier shall not be liable for:

    • Indirect or consequential loss

    • Loss of profit or revenue

    • Delay-related damages

    • Liquidated damages

    • Rework or redesign costs

    • Project downtime

    • Third-party claims beyond material defect

Under no circumstances shall liability exceed the agreed cap.

14. CONFIDENTIALITY

All drawings, specifications, pricing structures, and commercial documentation exchanged between parties are confidential and must not be disclosed without written consent.

This obligation survives completion of supply.

15. GOVERNING LAW

These Terms & Conditions are governed by the laws of New Zealand.